Dear valued customer,
Below are the different ways that you can contact our Team about returns, exchanges, existing orders, product questions, comments, concerns, ideas on how we can serve you better, good/bad experiences, and last but not least, all of your great scuba dive, snorkeling and water sports experiences!! We value everything you have to say to us, we would love to hear from you.
VERY IMPORTANT: PLEASE BE SURE TO ADD @JOEDIVERAMERICA.COM TO YOUR LIST OF EMAIL SENDERS THAT YOU ACCEPT TO AVOID OUR RESPONSES TO YOU FROM GETTING LOST IN CYBERSPACE.
IF YOU CAN'T ADD @JOEDIVERAMERICA.COM THEN PLEASE ADD THE FOLLOWING EMAIL ADDRESSES INDIVIDUALLY:
- CustomerCare@JoeDiverAmerica.com
NOTE: For Existing Customers: - Please include your ORDER NUMBER on all correspondence with us as it will Greatly improve the quality and timeliness of the response from our Team! The easiest way to do this is to simply Reply to the online order notification that you received when you placed the order.
Email: CustomerCare (CustomerCare@JoeDiverAmerica.com)
Our customers find this the BEST and MOST EFFECTIVE way to communicate with our Team.
Don't forget to include your Order Number in the Subject line of the email if applicable.
Returns/Exchanges: CustomerCare (CustomerCare@JoeDiverAmerica.com)
For Returns and Exchanges you MUST contact Customer Care at CustomerCare to get an RMA number. No Refund or Exchange will be granted without an RMA. Please view our Return Policy HERE
Web Form: Jump to Web Form
If you would like to send us a message straight from our site, this is the right spot to ask questions, place comments and submit your kind testimonials. We'll get back to you as soon as possible.
Fax: 239-437-5100
Snail Mail:
If you want to send the Florida Team a note use the following address:
JoeDiverAmerica.com
12801-17 COMMONWEALTH DR
FORT MYERS FL 33913
NOTE: Do not send Return Merchandise without an RMA Number.
Thank you for your interest in Joe Diver America.
- Team JoeDiverAmerica
Web Form:
If you are inquiring about an existing order, please use email and include your Order Number in the subject line. The easiest way to do this is to simply Reply to the online order notification that you received when you placed the order.
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